A great example of the "it's not a flaw, it's a feature!" phenomenon--the new Playstation Portable has an unresponsive button, due to the design. What does the president think about the outpouring of unsatisfied customers?
"This is the design that we came up with. There may be people that complain about its usability, but that's something which users and game software developers will have to adapt to...I believe we made the most beautiful thing in the world. Nobody would criticize a renowned architect's blueprint that the position of a gate is wrong. It's the same as that."
More here. I really need to adopt this mindset when I'm working on things--then the world could magically conform to my every whim, so long as I keep living in Lollipop Land.